Chapter 1: Information Systems in Business
Outlook for the Future
The IT Job Market
Using Information Systems and Information Technologies
Major Components of an Information System
Management Information Systems
The Beginning- Transaction Processing Systems
Computer and Information Systems in Daily Life
Computer Literacy and Information Literacy
Chapter 2: Computers & Their Business Applications
Defining a Computer
The History of Computer Hardware and Software
The Power of Computers
Computer Operations
Input, Output, and Memory Devices
Classes of Computers
What is Software?
Computer Languages
Object-Oriented Programming:A Quick Overview
Chapter 3: Data & Business Intelligence
Databases
Logical Database Design
Components of a DBMS
Recent Trends in Database Design and Use
Data Warehouses
Data Marts
Business Analytics
The Big Data Era
Database Marketing
Tableau and Power BI
Chapter 4: Personal, Legal, Ethical and Org Issues
Privacy Issues
Ethical Issues of IT
The Impact of IT in the Workplace
Green Computing
Chapter 5: Protecting Information Resources
Risks Associated with IT
Computer and Network Security
Security Threats
Security Measures and Enforcement
Guidelines for Comprehensive Security System
Chapter 6: Data Communication: Deliverying Information
Defining Data Communication
Basic Components of a Data Comm System
Processing Configurations
Types of Networks
Network Topologies
Major Networking Concepts
Wireless & Mobile Networks
Wireless Security
Convergence of Voice, Video & Data
Chapter 7: A Connected World
The Internet
Navigational Tools, Search Engines & Directories
Internet Services
Web Applications
Intranets
Extranets
The Web Trends
The Internet of Everything & Beyond
Chapter 8: E-Commerce
Defining E-Commerce
Major Categories of E-Comm
B2C E-Comm Cycle
B2B E-Comm
Mobile & Voice-Based E-Comm
E-Comm Supporting Tech
E-Comm & Beyond Social Commerce
Hypersocial Orgs
Social Media Info Systems
Chapter 10: Building Successfull Information Systems
Systems Development LifeCycle
Phase 1: Planning
Phase 2: Requirements Gathering & Analysis
Phase 3: Design
Phase 4: Implementation
Phase 5: Maintenance
New Trends in System Analysis & Design
Chapter 11: Enterprise Systems
Supply Chain Management
Customer Relationship Management
Knowledge Management
Enterprise Resource Planning
Cloud-Based Enterprise Systems
Chapter 12: Supporting Decisions and Processes
Types of Decisions in an Org
Decision Support Systems
Executive Information Systems
Geographic Info Systems
Collaboration Systems
Guidelines for Designing a Management Sypport System
Chapter 13: Artificial Intelligence and Automation
What is AI?
Expert Systems
Case-Based Reasoning
Intelligent Agents
Fuzzy Logic
Machine Learning
Genetic Algorithms
Natural-Learning-Language
Integrating AI Tech into Decision Support Sys
Contextual Computing:Making Mobile Devices Smarter
AI and Automation
Ethical issues of AI
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